terms & conditions

Last updated: March 2026

Please read these Terms carefully before enrolling. By enrolling as a client, purchasing a pass, or attending a class at Club 42 Pilates, you agree to be bound by these Terms as published on our website.

1.GENERAL

  1. ZMP (Tas) Pty Ltd ACN 677 572 628 (Club 42 Pilates) reserves the right to amend these terms and conditions (Terms). Updated terms will be published on our website and will take effect from the date of publication.

  2. Persons under the age of 16 are not permitted in the studio for liability and safety purposes.

  3. Club 42 Pilates reserves the right to refuse entry or terminate a membership where a client's conduct is disruptive, disrespectful or poses a risk to the safety of others.

2.CLass bookings

  1. All classes must be booked in advance via the Club 42 Pilates website or mobile app. Walk-ins may be accommodated subject to availability at the instructor's discretion.

  2. Members may book classes up to 40 days in advance. Class pack and single session holders may book up to 30 days in advance.

  3. Studio doors will be locked 1 minute after the scheduled class start time. No admittance will be permitted after this point, out of respect for other clients and instructors and in the interest of client safety.

3.PAYMENT AND DIRECT DEBIT

  1. All prices quoted for goods and services include GST unless otherwise specified.

  2. Unless otherwise agreed in writing, membership fees are debited automatically every 14 days from your nominated account.

  3. It is the client's responsibility to ensure sufficient funds are available on each direct debit date. Multiple failed transactions may result in the cancellation of class bookings and/or termination of membership.

  4. Club 42 Pilates may, at its absolute discretion, vary its prices from time to time. Prior written notice will be provided of any changes, which will take effect from the date specified in that notice.

  5. To the fullest extent permitted by law, membership payments, class packs and passes are non-refundable and non-transferable unless otherwise stated in these Terms.

4.WAITLIST POLICY

  1. If a spot becomes available more than 4 hours before the scheduled class start time, the first client on the waitlist will be automatically added to the class.

  2. If a spot becomes available within the 4-hour cancellation window, all clients on the waitlist will be notified by SMS. The spot will be allocated to the first client to respond.

  3. Members have priority on the waitlist more than 4 hours before the scheduled class start time.

5.CANCELLATIONS by club 42 PILATES

  1. Club 42 Pilates operates a 4-hour cancellation window. All cancellations must be made via the Club 42 Pilates app, website or the Mindbody app or website. Cancellations by phone, email, text message or social media cannot be accepted.

  2. If you cancel more than 4 hours before the scheduled class start time, no penalty applies and your session credit will be returned to your account.

  3. If you cancel within 4 hours of the scheduled class start time, your session credit will be forfeited. Clients on an ‘Unlimited Membership’ will incur a $5 late cancellation fee.

  4. If you fail to attend a class without cancelling prior to the start time, your session credit will be forfeited. Clients on an ‘Unlimited Membership’ will be charged a $15 no-show fee, which will be automatically debited from the account or card associated with your membership.

6.CANCELLATIONS by customer

  1. Club 42 Pilates operates a 4-hour cancellation window. All cancellations must be made via the Club 42 Pilates app or website. Cancellations by phone, email, or social media cannot be accepted.

  2. If you cancel more than 4 hours before the scheduled class start time, no penalty applies and your session credit will be returned to your account.

  3. If you cancel within 4 hours of the scheduled class start time, your session credit will be forfeited. Clients on an ‘Unlimited Membership’ will incur a $5 late cancellation fee.

  4. If you fail to attend a class without cancelling prior to the start time, your session credit will be forfeited. Clients on an ‘Unlimited Membership’ will be charged a $15 no-show fee.

7.MEMBERSHIPS

  1. Club 42 Pilates offers the following fortnightly membership options, debited automatically every 14 days:

    • 4 CLASS FORTNIGHTLY MEMBERSHIP ($80)
      4 credits to use across mat, reformer and ride classes

    • 6 CLASS FORTNIGHTLY MEMBERSHIP ($110)
      6 credits to use across mat, reformer and ride classes

    • UNLIMITED CLASS FORTNIGHTLY MEMBERSHIP ($150)
      Unlimited credits to use across mat, reformer and ride classes

  2. There is no minimum membership commitment. Membership payments will continue until a cancellation request is received and processed.

  3. To cancel your membership, you must complete the Club 42 Membership Cancellation Form available on our website and provide a minimum of 7 days' written notice. Requests submitted within 7 days of your next payment date may not be processed before that payment.

  4. Memberships may be temporarily suspended by completing the Club 42 Membership Suspension Form available on our website. The form must be submitted at least 7 days before your preferred suspension start date Requests submitted within 7 days of your next payment date may not be processed before that payment.

    Suspension options include:

    personal reasons such as travel: minimum 1 week at a time, up to a maximum of 12 weeks total per calendar year; or

    extenuating circumstances such as injury, illness or postnatal recovery: open-ended suspensions may be approved at Club 42 Pilates’ discretion. A medical certificate may be requested.

  5. Memberships may be suspended for an unlimited period due to injury, subject to receipt of a valid medical certificate and written notice to hello@club42pilates.com.

  6. Holds, cancellations, and changes to memberships cannot be backdated.

8.INTRODUCTORY OFFER

  1. The ‘Introductory Offer’ ($49) entitles new clients to 5 group classes (mat, Reformer and/or Ride) to be used within 14 consecutive days of the first class booked.

  2. The ‘Introductory Offer’ is available to new clients only and may only be purchased once. It is not available in conjunction with any other offer or discount.

9.CLASS PACKS

Class packs may be used across all classes on the Club 42 Pilates schedule. While packs technically activate on the date of purchase, the activation date will recalibrate to the date of the first booked class once a booking is made. The following packs and expiry periods apply:

  • SINGLE SESSION ($29) 30 days expiry

  • 5 CLASS PACK ($130) 30 days expiry

  • 10 CLASS PACK ($240) 60 days expiry

  • 25 CLASS PACK ($500) 90 days expiry

Unless otherwise approved by us in writing, class pack credits are non-refundable and will not be extended beyond their expiry date.

10.STUDENT DISCOUNT

  1. A 15% discount is available on full-price memberships and class pack purchases for eligible students. To redeem, email hello@club42pilates.comwith a copy of your current valid student card.

  2. The student discount does not apply to the Introductory Offer, Foundation Membership, special price memberships or packs, merchandise, workshops, pop-up events, special events or any other discounted services.

11.PROMOTIONS

All special promotions are subject to clauses 2 and 5. No further discounts or extensions apply to promotional offers. All promotional sales are final.

12.Intellectual Property

  1. All materials, including but not limited to logos, website content, class formats, choreography, and marketing materials, are the intellectual property of Club 42 Pilates.

  2. You must not photograph or record Club 42 Pilates instructors or other clients without their express prior written consent.

13.PRIVACY

  1. Club 42 Pilates collects and handles personal information in accordance with the Privacy Act 1988 (Cth). Your personal information will only be used to provide you with the services covered by these Terms, including processing payments via our direct debit provider, MindBody.

  2. Club 42 Pilates will only disclose personal information to third parties to the extent required by law.

  3. You must not photograph or record Club 42 Pilates instructors or other clients without their express prior written consent.

  4. By attending a class at the studio, you consent to being photographed and filmed by Club 42 Pilates. You also agree that Club 42 Pilates may use your image and these recordings in promotional materials, including on Club 42 Pilates’ website and social media platforms.

14.LIABILITY WAIVER

  1. You acknowledge that Pilates, Ride and other physical activities offered by Club 42 Pilates involve inherent risks, including the risk of physical injury, illness, or death. By choosing to participate in these activities, you voluntarily assume all such risks and responsibility for any damage, loss, or injury you may suffer.

  2. To the extent permitted by law, you agree to release, waive, and discharge Club 42 Pilates, its owners, directors, officers, employees, agents, representatives, and associated businesses from any and all liability, claims, demands, or causes of action related to any loss, damage (including property loss), or injury, including death, sustained while participating in activities provided by Club 42 Pilates. This release does not apply where the loss or injury results directly from the gross negligence or wilful misconduct of Club 42 Pilates.

  3. You warrant that you are in good health and proper physical condition to participate in the activities provided by Club 42 Pilates and are unaware of any medical condition that would affect your ability to do so safely. You agree to:

    • inform Club 42 Pilates of any changes to your health that may affect your participation;

    • cease participation immediately if you consider yourself to be at risk or the activities to be unsafe; and

    • inform Club 42 Pilates if you are pregnant before participating in any class, and only participate in activities deemed suitable for your stage of pregnancy and consistent with advice from your medical practitioner.Pregnant clients must complete the Club 42 Pregnancy Form and comply with all pregnancy-related policies and medical advice.

      Specific disclosure for Ride Classes: Prior to participating in a Ride class, you must disclose any relevant medical conditions to ensure your safety. You are required to notify Club 42 Pilates if you:

      1. have ever been diagnosed with a heart condition or experienced a stroke;

      2. experience unexplained chest pain at rest or during physical activity;

      3. feel faint, dizzy, or lose balance during exercise;

      4. have had an asthma attack requiring immediate medical attention within the past 12 months;

      5. have a history of epilepsy or seizures;

      6. have Type 1 or Type 2 diabetes and have experienced difficulty controlling blood glucose levels within the past three months; or

      7. have a pacemaker, joint replacements (including hip or knee), current injuries, or any other condition requiring special consideration.

        If you answer “yes” to any of the conditions in the above, you must obtain clearance from a registered medical practitioner or allied health professional prior to participating in a Ride class. By proceeding, you acknowledge you have disclosed all relevant information and received necessary medical clearance.

15.Australian consumer law

  1. Our services come with guarantees under the Australian Consumer Law (ACL) that cannot be excluded. These include that services will be rendered with due care and skill, will be reasonably fit for any purpose made known to us and will achieve any result made known to us.

  2. To the extent permitted by the ACL, your rights to bring a claim against Club 42 Pilates for death or injury arising from services not meeting statutory guarantees are excluded or modified as set out in these Terms. This exclusion does not apply where death or injury directly results from the gross negligence of Club 42 Pilates.